MARCH 1st - 11th
As we need a little break sometimes, All orders made within this time will be slightly delayed. Any orders made will go out on Tuesday 12th first thing.
Sorry for any inconvenience caused, if you've got any questions just fire them over to us :)
DELIVERY
- We always aim to dispatch all orders within 2-5 working days of purchase. However, this is usually much sooner and we tend to process all orders same day if not the next working day depending on time of order.
- Shipping times can vary due to the availability of stock, we will contact you if there is a slight delay.
- Orders are not packed or dispatched on weekends or UK holidays
- Standard Shipping (non-tracked) can take between 3-10 working days once dispatched.
- Please note the above timeframes are as per the Royal Mail website and used as a guide only. These can vary and may even take longer in busier periods - such as Christmas and Valentines Day for example.
- An email confirmation will be sent to you to confirm your order & also include dispatch details, please ensure this email is entered correctly and check junk folders.
- International shipping times may vary and be subject to customs charges.
- We cannot be held responsible for packages that are damaged in transit/delivery. If any issues do occur, you must raise this with the courier (Royal Mail).
ALL ORDERS ARE ROYAL MAIL 1st CLASS.
If you wish to have your items tracked/signed for please send us an email before purchase for additional costs info.
We will always provide a proof of postage receipt (Royal Mail 1st class) if requested.
Due to being Hand made when running low we may have to wait on delivery of garments please allow 2-10 business days this is very rare so you will be notified straight away after purchase. And We will try to get it out before that time period.
Depending on time of purchase due to no post at weekends. Items purchased end of the week may arrive early part of the following week. Feel free to Email us directly for any questions.
CHECK THE SIZE
Please double check your size or if you want to ask us any more questions regarding the fit of any garments please send us over a message and we will happily answer anything you need.
All our measurements for garments are stated so we will happily re send a replacement size out if unfortunately you find your self needing a diffenerent size instead of a refund. We do not cover the cost for return postage but we will however pay for the replacement to be sent out at no extra charge.
We stock a limited amount And with items also being limited edition tshirts /hand printed you may have to wait a week or two depending on turn around times, but this is mainly due to high demand and you will always be notified straight away if so.
With some items being limited edition or one off (this will be mentioned in description) These will not be able to be swapped or refundable.
RETURNS
- The costs incurred to return an item to us is your responsibility and we do not cover these costs.
- We are not responsible for any lost or damaged returns/exchanges.
- We do not offer refunds for any items that have been damaged in shipping. If any issues occur, you must raise this with the courier (Royal Mail).
- We do not refund original P&P costs.
- All refunds are issued to the original payment method.
All returns should be returned with all packaging and additional items. For explample print / badge pack etc.
Clothing, Prints and Boxes.
Please notify us within 10 days from purchase date via email to give notice.
We reserve the right to refuse / refund or exchange if items have any signs of wear, alterations, misuse or damage.
Once notified you have 10 days to return your item.
We only accept returns on un damaged and unused items, not because of change of mind. So please make sure to check the sizes and various pictures provided.
All items are thoroughly checked and inspected before we send every item.
Once the item has been received and inspected we will refund the amount of the item/s returned excluding postage within 30 days.
We do not except items which has been washed or tumble dried or ironed.
NO RETURN ONE OFF / LIMITED EDITION / SALE ITEMS / PRINT EFFECT / CUSTOM MADE
All prints are hand screen printed and will always slightly vary, however we never let a tshirt leave with about being satisfied and checked.
*Worn white / pink on black garments are just that. A distressed worn effect.
*please note all custom orders (position of print other than back print) are non refundable.
Exchange for another tshirt is available - we do not pay additional postage.
Please contact us any time if you have any questions
With these items being the last of the last and will not be returning, these items will not be able to be returned and refunded.
SKULL
MARBLE
ARROW
LOVE HURTS
MELT
SKULL DOUBLE
THORN
SKATEBOARD ART DECKS
LIMITED EDITION SECTION ITEMS
Due to being limited amounts / hand drawn and being delicate pieces, skulls and skateboard art decks are not able to be returned or refunded.
Please do not hesitate to contact us prior to purchase with any questions you may have to double check.
▪️We do not exchange items for a different size once out of the 10 days after purchase.
▪️You are responsible for paying the return costs. Original shipping and handling charges are not refundable.
Refund payment will be payed within 30 days. All of the above applies to wholesale also.
HAND PRINTED
▪️Due to tshirts, Prints, Boxes and gifts being hand printed some items may have ever so slight discrepancies. Each item is hand printed which means some prints may have slight lesser ink in small patches (real small areas) this is something we like as it keeps the theme of being hand made, each print is individual which means every single one is unique.
If you have any questions about anything what’s so ever please feel free to email us any time day or night.
STOCKING SOULSEVEN7
We have Been lucky enough to stock our brand in shops around the country and also exhibiting our work in galleries so If you feel our brand is something that would work well in your store get in touch.
Also we do work freelance so any collaborations or freelance work on your brand again feel free to get in touch.